Shipping
Domestic Shipping
At NextGenGoodsLLC, we are committed to ensuring that your items arrive quickly and in excellent condition. We offer free standard shipping on all orders over $50 within the United States. For orders under $50, a nominal fee of $5.99 is applied. Orders are typically processed and shipped within 1-2 business days from the time of order. Standard delivery usually takes 3-5 business days, depending on your location. We also offer expedited shipping options for those who need their products sooner. All shipping options can be reviewed and selected during the checkout process, allowing you to choose the best shipping method to meet your needs.
International Shipping
NextGenGoodsLLC is pleased to offer international shipping to our customers worldwide. We charge a flat rate of $19.99 for international deliveries, regardless of order size or weight. International orders are shipped within 1-2 business days, with delivery times varying by destination, typically ranging from 7-21 business days. Please note that customers are responsible for any customs duties, taxes, and additional fees that may be charged by their local customs office. Our goal is to provide a seamless and hassle-free shopping experience, from our warehouse to your doorstep, no matter where you are in the world.
Returns
Return Cost
At NextGenGoodsLLC, we aim to make returns as hassle-free as possible. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt. Please note that while we refund the full cost of the merchandise, the original shipping charges are non-refundable, and customers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
30 Days to Return
NextGenGoodsLLC offers a 30-day return window, allowing you to shop with confidence. If you are not completely satisfied with your purchase, you can return it within 30 days of the receipt date for a full refund. Items must be returned in their original condition, including all packaging and accessories, to ensure full eligibility for a refund. Please start the return process by contacting our customer service team, who will guide you through the steps and provide any necessary return labels or instructions.
Returns & Exchanges
At NextGenGoodsLLC, we strive to ensure that you are completely satisfied with your purchases. If you find that you need to return an item, our returns policy allows for returns within 30 days of receipt. To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging. Refunds are issued to the original payment method once the return is received and inspected.
For exchanges, we ask that you return the original item for a refund and place a new order for the item you want. This ensures that you receive your new item quickly and that it is in stock. Please contact our customer service for detailed instructions on how to proceed with your return or exchange. We are here to help make the process as smooth as possible.